5 Departments Your Startup Can Temporarily Outsource

The number of startups that have started up over the last few years is astounding. According to recent surveys, over 540,000 businesses a month are started. That's a lot of people who need help.

How these businesses invest in their infrastructure is split. Some have budgeted funds or have help from investors. Other companies open up through bootstrapping methods. In either situation, there some portions within their company they aren't able to handle right now. However, they want to incorporate them in the near future.

This is when startups consider outsourcing as a solution. Instead of hiring a team and building an infrastructure for them, the business lets other companies temporarily assist them. As an example, here are 5 departments your startup can temporarily outsource.

Customer Service

The customer experience (CX) is a critical component of today's startups. Minus top-notch customer service, a potential client won't move forward with a purchase. If they should give you a try, poor response from your team could cause them to quickly leave.

The establishment of CX is a full-time job. If you can’t commit to your end, you need to outsource a CX customer service team. Numerous companies help businesses frame the best assistance possible. 

Information Technology

The goal of a startup is to increase clients and generate revenue. Then, they can reinvest the profits back into the company. Therefore, establishing an IT team at the beginning is not the way to go.

There are too many components to a modern IT infrastructure. Even if you decide to store your information in the cloud, you still need to deal with networks, internet security, and smart devices. That requires a good deal of investment and training.

Instead, outsource the IT team. Organizations that handle hardware and software as a service (HaaS & SaaS) work with a startup to see what they need right now and as they grow. From there, they recommend the necessary equipment, training, and customer service.


As you continue to bring in revenue and turn it into an investment you also need to deal with daily accounting. Not only to make sure you have the right funds to proceed but also to ensure everything is legal for tax purposes. While Quickbooks or another software program can help, you may not be able to get to record this information.

This is why you want to temporarily outsource your accounts payable and accounts receivable. When you do, these types of companies dedicate employees to your account. In turn, you get profit & loss data as quickly as possible.


Accounting data is critical when you need to pay your employees. Again, you can use a store-bought program to help you cut checks. However, if you're more focused on building a client base, then this might fall by the wayside. As a result, your employee retention will also decline.

When you temporarily outsource your payroll to another organization you get a dedicated team that pays your employees on-time. They can also help set up a program of bonuses or commissions related to performance.


To maintain a high-end CX you need to keep the appropriate inventory for the products you sell. If you don't have enough, then customers will complain about delays. If you have too much, then you might lose money.

On top of this, you have to find a place to store all of your materials. If you don't have the funds to rent an entire warehouse, then you can outsource the space from another organization. While you might not have the entire space to yourself, you'll have enough to maintain the stock you have. Plus, the outsourced warehouse will work with you as your company grows so you can have more inventory area.

As this information shows, you don't have to go broke to being your own business. While these services do cost, the return of an investment will be greater than if you brought them in-house at the start.

Besides, you want peace of mind as your work on your business rather than worrying about every little thing. Temporarily outsourcing these services gives you that serenity.


Post new comment

The content of this field is kept private and will not be shown publicly.
This question is for preventing automated spam submissions.