In an era of data-driven business operations, having the right tools and solutions to support your business ops is more important than ever. There are plenty of existing solutions to choose from and many of them are designed to support a specific part of your operation.

However, the available solutions are geared more towards enterprises and large corporations, with complex needs and longer workflows. For small businesses, adopting modern business solutions can pose some challenges of its own.

The COVID-19 pandemic has been a challenge for businesses across America. Those who had a hybrid setup where employees worked from home and at the office had some understanding of how things would work. Those who never had a remote setup had to learn the hard way.

In the end, 82 percent of companies setup flexible schedules to establish proper work-life balances for their employees. Nevertheless, there was still an issue -- communication. Managers had a harder time connecting with their staff then they did when they were in the office.

Every business has a story to tell and it’s essential to embed these values in every area of your operations. From business cards through to the language you use in greetings and email, when you thoughtfully incorporate this specific information you’re taking customers on a journey of who you are and what you offer. With the advent of digital sharing, reviewing the visual aspects of your brand and how this translates to your customer’s experience needs urgent attention in every industry.