How Your Phone System Can Benefit Your Business

Looking internally at the decisions you make every day is a good way to compare and contrast what is effective. There are some things in a business which tend to be taken for granted as they are simply a part of the business landscape even though they can be a major player in the way you do business. One of the often overlooked pieces necessary to all businesses is the telephone. While many companies have switched over to IP phone systems, they still have not tapped into their true potential.

There are a few different ways you can make your phone system work more to your advantage. After all, the systems were made to be cost effective and to provide more services than the standard phone lines. It only makes sense that if you have made the upgrade that you are ready to take advantage of everything being made available to you. Things like being able to allow employees to work from home, superior interoffice communication and client oriented PBX systems. By paying attention to these different aspects, it is possible for your business to be even more successful.

Telecommuting

Working from home has become ever more popular for businesses. The benefits are felt not just by the business for savings on space requirements and energy costs. Additionally, the employees who are allowed to work from home will enjoy the ability to work from home. Using VoIP phones allows your employees to work from anywhere. The only thing that they will need is to be linked into the system and to have the hardware to be able to interface with the VoIP system. As far as your clients are concerned, it seems as if everyone is working in the same location. You can use a few offices as general offices which those who work from home can use when meeting with clients.

Interoffice Communication

There is nothing worse than trying to reach someone in the same office only to find that they are away from their desk. Embarrassment is possible when people you are hoping to join in a conference call cannot be located. By using VoIP systems, it is possible to see everyone who is on the system so that you can contact them and ask them questions. It is also possible to send memos and see who has received them and who has yet to listen to the memo.

Client Oriented PBX Systems

No client likes to be on hold for an extended period of time just to reach someone in your organization. Having a PBX system installed on your VoIP system allows you to have all phone calls automatically answered and directed to the appropriate employee. Connections happen faster and you will know that the initial greeting to all clients will be the same. Additionally, leaving messages will give your clients more options. They will be able to leave a standard voice mail message or send the message as an SMS message. There are innovations happening all the time to bring your organization even more benefits from VoIP systems.