Your ability to be professional and appreciative in listening to what the customer shares with you will help ensure you have a good relationship going forward with that person.
My mom always used to tell me how we learn more in life from our failures than we do from our successes, yet for too many of us in sales this concept doesn't seem to sink in.
Your ability to be professional and appreciative in listening to what the customer shares with you will help ensure you have a good relationship going forward with that person.
