Dial-up the Best Business Phone System to Connect with Customers

Connecting with customers is one of the most important parts of any business, which is why choosing the right phone system is a top priority.

If your business is in the market for a new phone system, you need to consider all of the available options.

Here are just a few of the possible routes you can take when choosing a phone system for your business:

Traditional Landlines

Although PBX and VoIP phone systems are gaining speed in the business world, traditional landlines are still heavily in use.

Also referred to as public switched telephone networks, landline business phone systems use your local telephone provider's copper-wired landlines to make calls.

If your business already has standard landline equipment and phone lines running to each desk in your office building, then this is a viable option.

However, traditional telephone service is expensive, especially when it comes to international and long distance calling.

In addition, if your business ever needs to add a line, the hardware and installation costs are high. Because of this, your business should consider switching to a more updated business phone system.

Cloud-Based PBX

PBX phone systems, or private branch exchanges, use standard telephone lines to service incoming and outgoing calls.

Unlike traditional landlines, a PBX phone system is a small telephone network that only services your business.

As the following article looks at, there is a buyer's guide to business phone systems that highlights the advantages of cloud-based PBX.

With cloud-based PBX, your business's telephone network exists on the cloud, which means there is minimal hardware and no maintenance involved.

Cloud-based PBX service providers take care of all the maintenance.

Your business would need to purchase PBX telephone, but they use existing lines, which makes installation a breeze.

Likewise, you can add new lines and numbers at any time, making PBX the perfect option if your company is in the process of expanding.

On-Premises PBX

Cloud-based and on-premises PBX function much the same way, except for one main feature. With a cloud-based PBX system, you pay a service provider to handle your phone system over the cloud.

With an on-premises PBX phone system, all of the hardware that goes along with the system is in-house.

In addition, your business owns and therefore has to maintain the entire system.

Although this involves significant upfront costs, there are no service provider fees, which can help reduce phone service costs over time.

VoIP Phone Systems

A VoIP phone system, or voice over Internet protocol, works differently than all of the systems mentioned above.

Instead of using landlines or the cloud, VoIP systems handle incoming and outgoing calls over an Internet connection. This type of system allows companies without existing telephone lines to create a telephone network through their existing computer network.

VoIP has its advantages, including extensive call features like caller ID and mobile capabilities. However, VoIP is a relatively new technology, which means the cost of this phone system is higher than the options above depending on the package.

When your business is ready to dial-up a business phone system, keep in mind the options above.